1. 问候与道别(Greeting and saying goodbye)
2. 引荐与介绍(Introducing oneself and others)
3. 感谢与道歉(Expressing thanks and making apologies)
4. 预约与邀请(Making appointments and invitations)
5. 祝愿与祝贺(Expressing wishes and congratulations)
6. 求助与提供帮助(Asking for and offering help)
7. 赞同与反对(Expressing agreement and disagreement)
8. 接受与拒绝(Accepting and rejecting)
9. 劝告与建议(Giving advice and making suggestions)
10. 投诉与责备(Complaining and blaming)
11. 表扬与鼓励(Praising and encouraging)
12. 指令与要求(Giving instructions and making requests)
13. 禁止与警告(Prohibiting and warning)
14. 询问与提供信息(Seeking and offering information)
15. 情感表达(Expressing feelings and emotions)
16. 讨价还价(Bargaining)